Returns & Refunds
Returns & Refunds
If you're not satisfied with your purchase, you can return it within 30 days of delivery for a refund, subject to the conditions below.
Return eligibility
- Item must be returned within 30 days of the delivery date
- Item must be unused, unworn, and in original packaging
- All original accessories, tags, and documentation must be included
- Items showing signs of wear, modification, or water damage are not eligible
How to start a return
- Email support@wear444.com with your order number and reason for return
- We'll respond within 24 hours (Monday–Friday) with return instructions and a return address
- Package your item securely and ship it using a tracked service
- Once received and inspected, your refund will be processed within 5–7 business days
Who pays return shipping
The buyer pays return shipping unless the item arrived damaged or defective. For international orders, return postage can be significant relative to the price of the item, so please get a shipping quote before you send anything back. Original shipping costs (if any) are non-refundable.
Damaged or defective items
If your item arrived damaged or is defective, email us at support@wear444.com within 7 days of delivery with your order number and photos of the issue. We will send a replacement at no cost or issue a full refund — your choice, no return required. Defects that appear later are covered by our 1-year warranty (manufacturing defects).
Refunds
Refunds are issued to your original payment method within 5–7 business days of receiving and inspecting your return. You'll receive an email confirmation when your refund is processed. Import taxes or duties paid to your country's customs are set by them and are not refunded by us.
Exchanges
We don't process direct exchanges. Please return your item for a refund and place a new order for the item you'd like instead.